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Enter Your Personal Information

Not all questions can be answered by email. To keep your personal account information safe, we may call you or send a follow-up email asking you to call us to resolve your request.

FAQs

Why doesn't my Sign-In work?
If you haven’t signed in to online service since May 2015, you may need to create a new online account:  Create Your Account .  If you need help creating your new online account, please call us for assistance.
Why is the system indicating my email address is not unique?
Either you already have another username in our system which uses this email account or someone else used that specific email address in our system. Please use a different email address.
What information do I need to create an account?

To create an account, you'll need the following information:
• Your name as it appears on your policy
• Your Social Security number
• Your date of birth

 

In some cases, you may also need to provide your policy number, address and phone number.

What can I do with my online service account?

Creating an online service account lets you manage some features of your policy online. You can:
• Make and schedule payments
• View and download a policy summary
• Update phone, address and email
• Reactivate a lapsed policy

 

Click here to:  Create Your Account

How do I cancel my policy?
The policy owner must call us to request cancellation.

Customer Support

Questions?

1-855-591-9027
Phone Hours: 7:00 AM - 7:00 PM CT
Monday - Friday

Fax: 608-236-8030

Send Correspondence To:

Life, Health and Accidental Death and Dismemberment:
CMFG Life Insurance Company PO Box 61 Waverly, IA 50677-0061
Annuity and Variable Universal Life:
CMFG Life Insurance Company 2000 Heritage Way Waverly, IA 50677

 Make a Secure Payment:

Need to make a payment? Skip the sign-in and make a one-time payment now. Simply have your policy/certificate number and payment account information ready.

Send Payments To:

Accidental Death and Dismemberment payments for members of New Jersey based Credit Unions:
CMFG Life Insurance Company PO Box 3217 Milwaukee, WI 53201-3217
Accidental Death and Dismemberment:
CMFG Life Insurance Company PO Box 3185 Milwaukee, WI 53201-3185
Life and Health:
CMFG Life Insurance Company PO Box 3148 Milwaukee, WI 53201-3148
Annuity and Variable Universal Life:
CMFG Life Insurance Company 2000 Heritage Way Waverly, IA 50677